Privacy Policy

Last updated: August 23, 2026

This Privacy Policy explains how Baoding Shangbaige Luggage Manufacturing Co., Ltd. (“Shangbaige,” “we,” “us,” or “our”) collects, uses, stores and shares information when you visit www.shangbaigebags.com, submit an inquiry, respond to one of our Meta lead forms, or communicate with us through WhatsApp, email or other business channels.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name, company name and job or business information;
  • Your business email address, WhatsApp number and telephone number;
  • Your country or target market;
  • Product interests, expected order quantity and customization requirements;
  • Reference images, drawings, specifications, PDFs or other files you choose to send;
  • Messages, quotation requests and other information related to your sourcing project.

When you visit our website, we may also collect limited technical information such as browser type, device type, IP address, pages visited and general usage information through cookies, server logs and analytics or advertising technologies.

2. How We Collect Information

We collect information through our website inquiry forms, Meta and Facebook instant forms, WhatsApp conversations, email communications, trade inquiries and other interactions you initiate with our business.

3. How We Use Your Information

We may use your information to:

  • Review and respond to your inquiry;
  • Send relevant product catalogs, factory information, quotations and sample options;
  • Discuss product development, materials, branding, packaging, order quantity, lead time and shipping requirements;
  • Follow up on your sourcing request through WhatsApp, email or telephone;
  • Maintain business records and manage customer relationships;
  • Improve our website, advertising, products and customer service;
  • Protect our website and prevent fraud, spam or misuse;
  • Comply with applicable legal, regulatory and contractual obligations.

4. WhatsApp and Marketing Communications

If you provide your WhatsApp number or choose to contact us on WhatsApp, we may use that number to respond to your inquiry and follow up on your bag sourcing project. You may ask us to stop promotional follow-up messages at any time by replying “STOP” or by contacting us using the details below. Service-related messages concerning an active quotation, sample or order may still be sent when necessary.

5. Cookies, Analytics and Advertising

Our website may use cookies and similar technologies to operate the site, understand visitor activity and measure advertising performance. These technologies may include Meta Pixel or other Meta Business Tools where enabled. Meta and other service providers may process information according to their own privacy policies. You can control cookies through your browser settings and, where available, through our website cookie controls.

6. How We Share Information

We do not sell or rent your personal information. We may share information only when reasonably necessary with:

  • Meta Platforms and WhatsApp in connection with lead forms, advertising and messaging;
  • HubSpot and other customer relationship management, email, hosting, analytics or website service providers;
  • Material suppliers, sample makers, quality-control providers, freight forwarders or logistics partners when necessary for an approved project or order;
  • Professional advisers, regulators or authorities when required by law or necessary to protect our legal rights.

These parties are expected to process information only for the relevant service or business purpose and subject to applicable obligations.

7. Data Retention

We keep personal information only for as long as reasonably necessary to respond to inquiries, manage potential or active business relationships, maintain required records, resolve disputes and meet legal obligations. Retention periods may vary depending on the nature of the inquiry or transaction.

8. Data Security

We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no website, email or internet transmission can be guaranteed to be completely secure.

9. International Data Transfers

Shangbaige is based in Baoding, Hebei, China. Your information may be processed in China and in other countries where our service providers operate. Data protection laws in those locations may differ from the laws in your country.

10. Your Privacy Choices and Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, object to or restrict certain processing, withdraw consent, or ask us to stop marketing communications. To submit a request, contact us using the details below. We may need to verify your identity before completing certain requests.

11. Third-Party Links

Our website may contain links to Meta, WhatsApp or other third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for the content or privacy practices of those third parties.

12. Children’s Privacy

Our website and services are intended for business buyers and are not directed to children under 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

For privacy questions or requests, please contact:

Baoding Shangbaige Luggage Manufacturing Co., Ltd.
Baoding, Hebei, China
Email: laikou67@gmail.com
WhatsApp: +86 175 3125 8597

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